PRIVACY & SECURITY
Last updated on October 2, 2016.
INFORMATION WE COLLECT FROM YOU
Information we, our service providers and other third-parties, collect from you will vary, depending on how you use the Services and information you may choose to provide to us (whether through email, phone, internet or otherwise).
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. Vegan Scene will only collect information about you when specifically and knowingly provided by you. Examples of such information are your name, shipping and billing addresses, phone number, email address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:
Registration: To place an order with us you will need to register and create a user account. During the registration process, we ask you to provide us with a valid email address, billing and shipping address, and password. Any information you choose to disclose is completely voluntary and you guarantee that it is accurate.
Cookies: Like most websites, we use cookie technology throughout this Site to provide you with a tailored experience when visiting our Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security, and a more customized and efficient service. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings, please refer to your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to certain features that make your site experience more efficient and some of our services will not function properly. THIS SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
We use the information you provide us to communicate with you about your orders and deliveries, quickly process transactions, and to give you a better overall experience when visiting the Site. The information collected is also used to create aggregated portraits of our customers, portraits which present anonymous statistical demographic information but not personally identifiable information. This aggregated information is used, among other things, to determine trends and customer needs, and also to supply market research to potential advertisers and investors to help them understand who the Vegan Scene audience is.
HOW WE PROTECT YOUR INFORMATION
Protecting your information is a priority. We will take reasonable steps to protect the security and integrity of all Personal Information provided to us, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via email. Our customer service team operates over a private, secure network. Please note, however, that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from “http” to “https.” If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of e-mail as a means of such notification.
HOW WE USE THE INFORMATION WE COLLECT
We do not sell or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us with our affiliates worldwide, licensees and joint venture partners for the purposes described in this Privacy Notice.
We use the information we collect for various purposes, including:
• To complete your purchase transactions, order returns and credits
• Respond to your requests and inquiries
• To provide the services you request
• To keep you informed about the status of your orders
• To notify you of new or additional products, services, and promotions that might be of interest to you In addition, we may send you and otherwise correspond with you, about products, services, companies, promotions, contests and events, sponsored by us and others, that we think might interest you
• to notify you of product recalls or provide other information concerning products you have purchased
• to identify your product and service preferences, to improve our merchandise selections, customer service, and overall shopping experience
• to communicate with you by email, postal mail, telephone, text message, or other means
DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES
Vegan Scene does not sell or otherwise share your personal Information with unaffiliated third parties, except in the following instances:
1. Disclosure is required by applicable law or pursuant to a court or similar order;
2. As deemed necessary, in our discretion, to protect the legal rights or the property of Vegan Scene, an affiliate, or third party, or to prevent personal injury; and/or
3. In the event of a sale, merger, assignment, joint venture or other transfer or disposition of a portion or all of the assets or stock of Vegan Scene or our affiliated entities.
CORRECTIONS / DELETE ACCOUNT
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can change your personal information at any time by logging into your account and making changes to your personal information in your account profile. If you wish to delete your account you will need to send an email to us at, hello [at] dev.veganscene.com. Please clearly label the subject line “Corrections/Delete Account.” Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
You may change your subscription preferences or unsubscribe from our newsletters by clicking the “update settings” or “unsubscribe” links at the bottom of any email sent from Vegan Scene. Please note that due to email production schedules, you may receive any emails already in production at the time of your request. You will also receive transactional emails.
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, activities, or privacy policies of these linked sites. Nonetheless, at Vegan Scene we seek to protect the integrity of our Site and welcome any feedback about any linked sites (including if a specific link does not work). Please send feedback to hello [at] dev.veganscene.com.
TERMS AND CONDITIONS
Please click here to review our Terms and Conditions explaining the use, disclaimers, and limitations of liability governing the use of the Site.
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