(Please note that we currently do not offer international exchanges.) As long as your items are eligible for return and fall within the 60-day international returns window, follow these easy steps:
First, make sure you’ve read our Returns & Exchanges Policy above. As long as your items are eligible for return or exchange, follow these easy steps for your region:
Go to My Account <https://veganscene.com/login.php?from=account.php> and click on the Orders tab to view your order history. Orders eligible for return will have a Request Return option. Fill out the Request a Return or Exchange form.
If you don’t have an account with us, you can enter your order details on our Request a Return or Exchange page.
Place your item(s) in unworn condition and the order invoice in a securely sealed shipping package. (If you misplaced your invoice, simply go to My Account <https://veganscene.com/login.php?from=account.php>, to view your Recent Orders, select the right order number, and print it out.)
Print out our Return Authorization Sheet and fill it out.
Specify whether this is a Return or Exchange. (If this is an exchange please specify which size you would like.)
Enter a Reason Code using the options listed under Return Reason Codes.
Place your Return Authorization Sheet and invoice, along with the item(s) in unworn condition in a securely sealed package.
Address your package to:
171 Pier Ave., #367
Santa Monica, CA 90405
Send your package back to us via your shipping method of choice. Be sure to use a method that provides a tracking number so you can follow its journey!
We’ll email you when we process your return!